Dahlia Ishak worked as an Art Director, Designer and Owner/Operator of multiple hospitality businesses for 15 years before starting her own specialized Food&Bev Banding & Packaging studio in 2020. Shifting from operating hospitality shops into running a design studio, she wanted to retain the spirit of hospitality and has built the studio around the ethos of bringing people together. Dahlia believes that enriching experiences and shared human connection is what makes work meaningful, memorable and more fun. Good experiences create good memories, which is what brings people back.

Learn how her studio, Public House, offers personalized experiences by incorporating key hospitality principles such as proactive service, empathy and attention to detail. Learn how these simple yet crucial hospitality skills can be brought into all aspects of running a studio, from forging lasting client relationships, building a strong network of collaborators to creating work with character and depth. It also makes work more fun and enjoyable.

Key takeaways include:
- A breakdown of key principles of hospitality and how they apply to both serving clients and the creative process.
- She will break down how to approach onboarding, milestones and launch through a hospitality mindset, which leads to smoother projects overall.
- Learn how to build open and trusting relationships with clients, which unlocks insights that lead to branding work with personality, depth and longevity.